Israel Ortiz

UI/UX Designer
& IT Analyst.


Under Construction

Available soon

Experience & Skills

Some of what I've done

Skills

Personal

  • Management
  • Analytics
  • Problem-solving
  • Research
  • Collaboration
  • Attention to detail
  • Communication

Infrastructure

  • Resilient Architecture
  • Windows Server
  • Sharepoint Foundation Server
  • VMWare Administration
  • AWS Cloud Practitioner

Front End

  • HTML
  • CSS
  • JS
  • SQL

Design

  • Photoshop
  • Illustrator
  • Premiere Pro
  • Adobe XD
  • Photography

Experience

IT Analyst | UI/UX Designer | Infrastructure Administrator
Comisión Federal de Electricidad (2014-Present)

IT Analyst
  • Projects Analyst (User requeriments analysis)
  • IT Financial Analyst
  • Support for other IT CFEDistribution's Areas
UI/UX Design Responsible
  • User-centered research
  • https://www.cfe.mx
  • CFE Collaborative Institutional Intranet
  • 13 CFE Energy Distribution's Institutional Intranets
  • Intranet Web Applications
  • Intranet Web Applications
Infrastructure Administration, Architecture and Support
  • Responsible for Resilient Infrastructure Architecture
  • Resilient Application Architecture
  • Sharepoint Server Farm Infrastructure Administrator
  • Quality and maintenance of applications
  • Applications Installation and Deploy
  • Windows Server Configuration and Administration
  • VWMare vSphere ESXi Administration

Marketing Analyst | Graphic Designer Sr.
Comisión Federal de Electricidad (2012-2014)

Marketing Chief
  • Market Analytics
  • Responsible of Quality and loyalty satisfaction surveys analytics (improving commercial processes)
  • Satisfaction survey redesign in Golfo Norte Division
  • Custemer Centricity (improving customer care process)
  • Campaign for conscious use of electric energy in Mexico "CFE at Kidzania Monterrey"
  • Redesign for Customer Care Center Image
  • Direct Contact with clients
  • Design and development of Customer communication
  • Event organization for the commercial area
  • Creative Concept and Implementation of internal campaigns to improve work environment
Graphic Designer
  • UI/UX Design for ATMs (CFEMáticos)
  • Editorial Design, Photography and development of internal magazine content for the commercial area
  • Audiovisual production for events where CFE organizes and participates
  • Customer Care Centers Redesign
  • UI improvements for CFE Internet's Website https://www.cfe.mx
  • Direct Contact with clients

Under Construction

Available soon